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Quality issue
Posted: Sun Dec 29, 2019 5:34 am
by korric
I noticed that the cards seem a little, not sticky, but they just don't slide apart quite as easily as other games when first opening a deck. It isn't a problem, and after the initial separation they are fine. Again, not sticky; it's feels more like static cling. However, I recently purchased Aliens of the Imperium, and these ones were stuck together. When I separated the deck into two parts, the cards that were separated by this tore slightly. It's like the cards are all glued together, and the pack is certainly unusable. I don't know if maybe the manufacturer is packaging them before the cards are dry or what, but this is something to be aware of.
Re: Quality issue
Posted: Mon Dec 30, 2019 11:31 am
by Horizon Ian
Thanks for the info.
Can you let us know where you acquired the Aliens of the Imperium?
Were you able to get a replacement/refund?
Give us a bit to check into things. This time of year is a bit weird for us.
Re: Quality issue
Posted: Mon Dec 30, 2019 2:55 pm
by korric
I had ordered it through Amazon, and yes, I was able to ship it back at their expense and get a refund, so no worries.
Re: Quality issue
Posted: Fri Jan 17, 2020 7:37 pm
by Horizon Jeff
korric wrote: ↑Mon Dec 30, 2019 2:55 pm
I had ordered it through Amazon, and yes, I was able to ship it back at their expense and get a refund, so no worries.
Glad it got resolved! Thanks for letting us know!