Quality issue

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korric
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Quality issue

Post by korric » Sun Dec 29, 2019 5:34 am

I noticed that the cards seem a little, not sticky, but they just don't slide apart quite as easily as other games when first opening a deck. It isn't a problem, and after the initial separation they are fine. Again, not sticky; it's feels more like static cling. However, I recently purchased Aliens of the Imperium, and these ones were stuck together. When I separated the deck into two parts, the cards that were separated by this tore slightly. It's like the cards are all glued together, and the pack is certainly unusable. I don't know if maybe the manufacturer is packaging them before the cards are dry or what, but this is something to be aware of.

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Horizon Ian

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Re: Quality issue

Post by Horizon Ian » Mon Dec 30, 2019 11:31 am

Thanks for the info.

Can you let us know where you acquired the Aliens of the Imperium?

Were you able to get a replacement/refund?

Give us a bit to check into things. This time of year is a bit weird for us.
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Ian Lee
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korric
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Re: Quality issue

Post by korric » Mon Dec 30, 2019 2:55 pm

I had ordered it through Amazon, and yes, I was able to ship it back at their expense and get a refund, so no worries.

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Horizon Jeff

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Re: Quality issue

Post by Horizon Jeff » Fri Jan 17, 2020 7:37 pm

korric wrote:
Mon Dec 30, 2019 2:55 pm
I had ordered it through Amazon, and yes, I was able to ship it back at their expense and get a refund, so no worries.
Glad it got resolved! Thanks for letting us know!

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